Bilingual Auto Parts Retail Shift Lead

O'Reilly Auto Parts; Littleton (NH); Vor Ort; USD 22.000 - 33.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with employer contributions from

Medical, Dental, Vision Insurance

Tuition assistance

Career growth opportunities

Zusammenfassung

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and operations. The role may involve shift management in the absence of leadership and requires strong communication skills with emphasis on customer-focused service.

Bilingual candidates are encouraged to apply and the position emphasizes accuracy in returns, invoicing, and security procedures.

Qualifikationen

• Strong communication skills are required.
• Ability to obtain RSS Certification.
• Fluency in multiple languages is highly desired.

Aufgaben

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure team execution of service programs.
• Ensure all store operations, banking, security, and opening/closing duties are performed per policy.
• Coordinate stock, transfers, outside purchases, returns, and invoicing.
• Oversee timely communication of store messages and merchandising tasks.
• Maintain posted schedules and clocking-in/out per policy.
• Perform day-end procedures and secure store assets.

Kenntnisse

Strong communication

RSS Certification

Bilingual beneficial

Jobbeschreibung

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and operations. The role may involve shift management in the absence of leadership and requires strong communication skills with emphasis on customer-focused service.

Bilingual candidates are encouraged to apply and the position emphasizes accuracy in returns, invoicing, and security procedures.