Bilingual Senior Branch Member Account Specialist - Spanish

Visions Federal Credit Union; Reading (Berks County); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Pension plan

401(k) with employer match

Medical, dental, vision coverage

Flexible PTO

Volunteer Time Off

Wellness Time Off

10+ paid holidays

Lifestyle Spending Account

Employee recognition and career growth

Job summary

Visions Federal Credit Union in Reading, PA seeks a Senior Branch Member Account Specialist (Bilingual Spanish) to help members reach financial goals by opening accounts, supporting lending needs, and resolving concerns. The role covers Reading and nearby Berks County communities with comprehensive training and growth opportunities.

The position is full-time, 40 hours weekly, with rotating Saturdays. Compensation ranges from $21.00 to $25.50 per hour, influenced by experience, location, and

Qualifications

• Bilingual Spanish proficiency is required.
• High school diploma and 1-3 years of related experience.
• Ability to obtain a notary license within one year.
• Proficiency with Microsoft Office and standard office technology.

Responsibilities

• Build trusted member relationships through thoughtful, personalized service and meaningful financial conversations.
• Open and manage consumer, business, and IRA accounts, and support consumer loan applications, excluding mortgages.
• Listen to members, resolve concerns, and recommend relevant solutions that support their financial goals.
• Support branch operations, including teller and Member Service Representative coverage, while maintaining accuracy and attention to detail.
• Learn and grow in a supportive branch environment that allows for hands-on training and more one-on-one member interactions.
• Use your Spanish-language skills to help members feel understood, supported, and confident in their financial decisions.
• Obtain a notary license within one year; training is provided.

Skills

Bilingual Spanish proficiency

Customer service

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Visions Federal Credit Union in Reading, PA seeks a Senior Branch Member Account Specialist (Bilingual Spanish) to help members reach financial goals by opening accounts, supporting lending needs, and resolving concerns. The role covers Reading and nearby Berks County communities with comprehensive training and growth opportunities.

The position is full-time, 40 hours weekly, with rotating Saturdays. Compensation ranges from $21.00 to $25.50 per hour, influenced by experience, location, and