Bilingual Retail Team Leader | Elevate Customer Experience

United Wireless; Germantown (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

Job summary

United Wireless in Germantown, MD seeks a Retail Associate Manager to work with the Store Manager to lead and develop the store team, driving customer loyalty and supporting Sales Representatives to achieve success.

You will foster a customer-first culture, ensuring a seamless, confident, and solutions-oriented customer experience while helping manage daily store operations, merchandising, and store systems.

Qualifications

• 1–2 years of customer service and/or sales experience.
• Able to stand for long periods and perform physical tasks.
• Authorized to work in the United States and 18+ years old.

Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Monitor customer wait times to ensure a smooth in-store experience.
• Maintain store procedures, merchandising and use of store systems.

Skills

Customer service

Sales experience

Team coaching

Education

High School Diploma or GED

Tools

POS systems

Store communications

Job description

United Wireless in Germantown, MD seeks a Retail Associate Manager to work with the Store Manager to lead and develop the store team, driving customer loyalty and supporting Sales Representatives to achieve success.

You will foster a customer-first culture, ensuring a seamless, confident, and solutions-oriented customer experience while helping manage daily store operations, merchandising, and store systems.