Bilingual Retail Team Lead — Coaching & Uncapped Commission

United Wireless; Ontario (CA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD/LTD & Life Insurance

PTO

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless is seeking a hands-on Store Supervisor to lead a retail team and drive customer-focused sales. You will coach Sales Representatives, manage daily operations, and uphold company standards to deliver exceptional service.

The role is full-time, in-store, with uncapped commission and competitive hourly pay, plus benefits. Join a fast-growing retailer that values teamwork and customer care.

Qualifications

• Must be at least 18 years old and authorized to work in the United States.
• 1–2 years of customer service or sales experience, preferably in retail.
• Reliable transportation and flexible schedule for full-time work.
• No prior experience is necessary.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership with best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring KPIs.
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Skills

Customer service

Sales

Leadership

Communication

Flexible schedule

Education

High school diploma or GED

Tools

POS System

Retail software

Job description

United Wireless is seeking a hands-on Store Supervisor to lead a retail team and drive customer-focused sales. You will coach Sales Representatives, manage daily operations, and uphold company standards to deliver exceptional service.

The role is full-time, in-store, with uncapped commission and competitive hourly pay, plus benefits. Join a fast-growing retailer that values teamwork and customer care.