Bilingual Retail Service Leader

O'Reilly Auto Parts; Bismarck (ND); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Bismarck, North Dakota, is seeking a Retail Service Specialist to support the Store Manager and oversee store operations. The role involves leading the team to provide excellent customer service, processing orders and returns efficiently, and ensuring compliance with company policies.

Qualified candidates may be bilingual, especially in Spanish, and should possess strong communication skills. The position offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification to manage store operations.
• Bilingual candidates, especially Spanish speakers, are encouraged to apply.

Responsibilities

• Lead team members to ensure excellent customer service.
• Supervise customer service in the retail showroom.
• Ensure timely processing of orders and returns.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages (Spanish)

Tools

ASE Certification

Job description

O'Reilly Auto Parts in Bismarck, North Dakota, is seeking a Retail Service Specialist to support the Store Manager and oversee store operations. The role involves leading the team to provide excellent customer service, processing orders and returns efficiently, and ensuring compliance with company policies.

Qualified candidates may be bilingual, especially in Spanish, and should possess strong communication skills. The position offers competitive wages, benefits, and opportunities for career growth.