Bilingual Retail Service Leader

O'Reilly Auto Enterprises, LLC; Wahpeton (ND); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, & vision insurance

Flexible Spending Account (FSA)

Team member health/wellbeing programs

Tuition educational assistance

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to assist the Store Manager and Assistant Managers with sales, customer service, store appearance, and operations. The role may involve shift management in the absence of store leadership, with bilingual candidates encouraged to apply.

The position emphasizes leading by example in customer interactions, ensuring efficient handling of orders, returns, and money handling, and contributing to a collaborative team environment across the

Qualifications

• Strong communication skills; ability to obtain RSS Certification.
• Retail sales experience preferred, auto parts knowledge; ASE Certification.
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure policy-compliant operations.
• Handle store opening/closing duties, day-end procedures, and secure money/deposits.

Skills

Communication

RSS Certification

Spanish language

Education

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to assist the Store Manager and Assistant Managers with sales, customer service, store appearance, and operations. The role may involve shift management in the absence of store leadership, with bilingual candidates encouraged to apply.

The position emphasizes leading by example in customer interactions, ensuring efficient handling of orders, returns, and money handling, and contributing to a collaborative team environment across the