Bilingual Retail Service Lead — Store Operations

O'Reilly Auto Parts; Altavista (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock plan

401k

Medical insurance

Flexible Spending Account

Wellbeing programs

Education assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager in sales, customer service, store appearance, and operations. The role includes shift management in the absence of leadership, with bilingual candidates encouraged to apply.

Responsibilities include leading team members, ensuring compliance with service programs, processing orders and returns, and maintaining accurate merchandising and signage across the store.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Bilingual in Spanish is highly desired.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the retail showroom and ensure program execution.

Skills

Strong communication skills

RSS Certification

Bilingual (Spanish preferred)

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager in sales, customer service, store appearance, and operations. The role includes shift management in the absence of leadership, with bilingual candidates encouraged to apply.

Responsibilities include leading team members, ensuring compliance with service programs, processing orders and returns, and maintaining accurate merchandising and signage across the store.