Bilingual Retail Service Leader

O'Reilly Auto Parts; Providence (RI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock Purchase Plan & 401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts seeks a Retail Service Specialist in Providence, RI, to support management in executing sales and customer service operations. Responsibilities include guiding the store team in exceptional service and processing customer transactions efficiently.

Candidates should possess strong communication skills and ideally have retail experience, particularly in auto parts. The role offers competitive compensation along with comprehensive benefits.

Qualifications

• Strong communication skills and ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Process buy online/ship to store and special orders efficiently.
• Ensure returns and exchanges are handled promptly and accurately.
• Perform store opening and closing duties securely.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts seeks a Retail Service Specialist in Providence, RI, to support management in executing sales and customer service operations. Responsibilities include guiding the store team in exceptional service and processing customer transactions efficiently.

Candidates should possess strong communication skills and ideally have retail experience, particularly in auto parts. The role offers competitive compensation along with comprehensive benefits.