Bilingual Retail Service Lead — Auto Parts

O'Reilly Auto Parts; Yarmouth (ME); On-site; USD 20,801 - 26,863; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support Store Managers in sales, customer service, and operations. This role will manage team members and enhance customer interactions while handling shift management duties as required.

Candidates should possess strong communication skills and experience in retail sales, particularly in auto parts. The role offers competitive wages and benefits including health insurance and 401k contributions.

Qualifications

• Must have strong communication skills.
• Ability to obtain RSS Certification required.
• Retail sales experience preferred, especially in auto parts.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels on retail showroom.
• Ensure timely processing of online orders and transfers.
• Handle retail customer returns and exchanges efficiently.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in Spanish

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support Store Managers in sales, customer service, and operations. This role will manage team members and enhance customer interactions while handling shift management duties as required.

Candidates should possess strong communication skills and experience in retail sales, particularly in auto parts. The role offers competitive wages and benefits including health insurance and 401k contributions.