Bilingual Auto Parts Specialist — Customer-Focused

O'Reilly Automotive Stores, Inc.; South Kingstown (RI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Starting Day One Medical, Dental, &amp

401k with Employer Contributions

Paid Time Off

Stock Purchase Plan

Tuition Educational Assistance

Team Member Health/Wellbeing Programs

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Rhode Island to provide high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management on daily tasks.

The role involves cash handling, returns processing, and performing in-store services. Bilingual candidates are encouraged to apply and training will be provided as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask between phone and in-store customers.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installer service specialists as needed.
• Handle cash drawer, payments, and credit card transactions.
• Process exchanges and returns per policy.
• Resolve customer complaints in a friendly manner.
• Assist with stock updates, planograms, and shelf maintenance.
• Operate equipment after required training.
• Perform in-store services (wipers, batteries, etc.).
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Rhode Island to provide high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management on daily tasks.

The role involves cash handling, returns processing, and performing in-store services. Bilingual candidates are encouraged to apply and training will be provided as needed.