Auto Parts Specialist – Customer Care Pro

O'Reilly Auto Parts; Portsmouth, Town of Dresden (RI, NY); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

401k with company contributions

Medical, dental, vision insurance

Résumé du poste

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers in a fast-paced store in Rhode Island. The role supports store management, processes transactions, and assists with various in-store services and inventory tasks. Bilingual skills are encouraged to apply.

The position requires excellent communication, multitasking, and a customer-first attitude, with opportunities for career growth within a stable, growth-focused company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must multitask while serving customers in-store and on the phone.
• Spanish language skills are highly desired.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Support professional customers and installers as needed.
• Handle cash, checks, credit cards, and returns per policy.
• Answer store calls, look up parts, and quote prices.
• Restock shelves, perform inventory tasks, and maintain store appearance.
• Operate test equipment after training and assist with on-site services.

Connaissances

Alphanumeric matching

Excellent customer service

Multitasking

Spanish language (desired)

Description du poste

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers in a fast-paced store in Rhode Island. The role supports store management, processes transactions, and assists with various in-store services and inventory tasks. Bilingual skills are encouraged to apply.

The position requires excellent communication, multitasking, and a customer-first attitude, with opportunities for career growth within a stable, growth-focused company.