Bilingual Retail Service Lead & Shift Supervisor

O'Reilly Auto Parts; St. Francis (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support store management in customer service and store operations. This role involves managing team members to ensure excellent service and supervising daily tasks.

Candidates with retail experience in auto parts or strong communication skills are encouraged to apply. The position offers competitive wages, 401k with employer contributions, and opportunities for career growth within the organization.

Qualifications

• Strong communication skills are essential for interacting with customers and team members.
• Retail sales experience in auto parts is preferred.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Support Store Manager and Assistant Managers in sales and customer service.
• Lead store team in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure efficient handling of customer returns and exchanges.
• Perform all store opening and closing duties.

Skills

Strong communication skills

Retail sales experience

Fluency in multiple languages

Automotive systems knowledge

Education

High school diploma or equivalent

Tools

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support store management in customer service and store operations. This role involves managing team members to ensure excellent service and supervising daily tasks.

Candidates with retail experience in auto parts or strong communication skills are encouraged to apply. The position offers competitive wages, 401k with employer contributions, and opportunities for career growth within the organization.