Bilingual Retail Service Leader

O'Reilly Auto Parts; Hickory (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical, dental, and vision insurance

Job summary

O'Reilly Auto Parts in Hickory, North Carolina is seeking a Retail Service Specialist to support the Store Manager in various operational tasks. The role involves leading the store team in delivering exceptional customer service while ensuring compliance with company policies.

The ideal candidate will possess strong communication skills and be able to lead team members effectively. Previous retail sales experience, especially in auto parts, is strongly preferred. O'Reilly offers competitive wages and various benefits including health insurance and opportunities for career growth.

Qualifications

• Ability to lead and supervise team members in a retail environment.
• Fluency in Spanish is highly desired.
• Experience in retail sales, preferably in auto parts.

Responsibilities

• Support Store Manager in sales, customer service, and operations.
• Lead store team in delivering excellent customer service.
• Ensure compliance with company procedures during transactions.

Skills

Strong communication skills

Ability to obtain RSS Certification

Fluency in multiple languages

Education

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Job description

O'Reilly Auto Parts in Hickory, North Carolina is seeking a Retail Service Specialist to support the Store Manager in various operational tasks. The role involves leading the store team in delivering exceptional customer service while ensuring compliance with company policies.

The ideal candidate will possess strong communication skills and be able to lead team members effectively. Previous retail sales experience, especially in auto parts, is strongly preferred. O'Reilly offers competitive wages and various benefits including health insurance and opportunities for career growth.