Bilingual Parts Specialist – Automotive Parts & Service

O'Reilly Auto Parts; Hickory (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Employee assistance program

Job summary

O’Reilly Auto Parts in Hickory, NC is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. The role emphasizes greeting customers, assisting with merchandise selection, and maintaining store standards.

Bilingual candidates are encouraged to apply. The position includes handling cash, returns, and basic in-store services, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to quickly match alphanumeric sequences and reference parts.
• Must multitask, handling in-store and phone inquiries simultaneously.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Follow and promote customer service programs and related selling.
• Assist management and installer service staff with professional customers.
• Handle cash, credit transactions and returns in line with policy.
• Answer store calls, look up parts, quote prices and promote related items.
• Perform routine in-store tasks: stocking, planograms, and image updates.

Skills

Customer service

Multitasking

Bilingual

Job description

O’Reilly Auto Parts in Hickory, NC is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. The role emphasizes greeting customers, assisting with merchandise selection, and maintaining store standards.

Bilingual candidates are encouraged to apply. The position includes handling cash, returns, and basic in-store services, with opportunities for growth and a comprehensive benefits package.