Bilingual Retail Service Leader

O'Reilly Auto Parts; Dunn (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist in Dunn, North Carolina. This role involves supporting store managers with sales, customer service, and operations while ensuring excellent service to retail and professional customers.

Responsibilities include leading team members, supervising customer service levels, and handling all sales transactions efficiently. Candidates with retail experience, especially in auto parts, are encouraged to apply.

The position offers competitive wages, paid time off, and a comprehensive benefits package.

Qualifications

• Strong communication skills required for effective customer engagement.
• Ability to obtain RSS Certification is a must.
• Preferred experience in retail sales, especially in auto parts.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Process transactions and customer returns efficiently.
• Perform all store opening and closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist in Dunn, North Carolina. This role involves supporting store managers with sales, customer service, and operations while ensuring excellent service to retail and professional customers.

Responsibilities include leading team members, supervising customer service levels, and handling all sales transactions efficiently. Candidates with retail experience, especially in auto parts, are encouraged to apply.

The position offers competitive wages, paid time off, and a comprehensive benefits package.