Bilingual Retail Service Lead — Shift Supervisor

O'Reilly Auto Enterprises, LLC; Banning (CA); Presencial; USD 23 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

401(k) with employer contributions

Starting day one health, dental, and

Tuition educational assistance

Wellbeing programs

Resumo da oferta

O'Reilly Auto Parts in California is seeking a Retail Service Specialist to support store leadership, oversee customer service, and help manage daily store operations. The role includes shift management responsibilities when managers are absent.

The position emphasizes strong communication, bilingual abilities, and knowledge of automotive parts; experience in retail sales and ASE/RSS certifications are valued. The company offers competitive pay and a comprehensive benefits package.

Qualificações

• Strong communication skills required.
• RSS Certification required.
• Retail sales experience in auto parts preferred.
• Automotive systems knowledge and repair experience.
• ASE Certification helpful; Spanish language skills are a plus.

Responsabilidades

• Lead store team in delivering excellent customer service to retail and professional customers.
• Supervise showroom customer service and program execution.
• Ensure phone inquiries follow company policy.
• Process buy online/ship to store, hub and store to store transfers, and external purchases accurately and timely.
• Handle returns, invoicing, and store closing duties as assigned.

Conhecimentos

Strong communication skills

RSS Certification

Retail sales experience

Automotive systems knowledge

ASE Certification

Spanish language

Descrição da oferta de emprego

O'Reilly Auto Parts in California is seeking a Retail Service Specialist to support store leadership, oversee customer service, and help manage daily store operations. The role includes shift management responsibilities when managers are absent.

The position emphasizes strong communication, bilingual abilities, and knowledge of automotive parts; experience in retail sales and ASE/RSS certifications are valued. The company offers competitive pay and a comprehensive benefits package.