Bilingual Shift Leader — Auto Parts Retail & Service

O'Reilly Automotive; California; Sur place; USD 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Tuition Educational Assistance

Career Growth Opportunities

Paid Time Off

Résumé du poste

O'Reilly Auto Parts in California is hiring a Retail Service Specialist to support store management in sales, customer service, and store operations. The role includes shift leadership and ensuring smooth daily operations at the store level.

Must be able to lead a team, handle customer interactions, oversee merchandise, returns and POS processes, and coordinate online orders, transfers, and stock checks. Bilingual candidates are encouraged to apply.

Qualifications

• Strong communication skills required.
• RSS Certification required.

Responsabilités

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and ensure execution of service programs.
• Ensure telephone is answered according to company policy.
• Process buy online/ship to store, transfers, and DC add orders in a timely manner.

Connaissances

Strong communication skills

RSS Certification

Formation

ASE Certification

Description du poste

O'Reilly Auto Parts in California is hiring a Retail Service Specialist to support store management in sales, customer service, and store operations. The role includes shift leadership and ensuring smooth daily operations at the store level.

Must be able to lead a team, handle customer interactions, oversee merchandise, returns and POS processes, and coordinate online orders, transfers, and stock checks. Bilingual candidates are encouraged to apply.