Bilingual Retail Service Lead – Shift & Sales

O'Reilly Auto Parts; Brewer (ME); Vor Ort; USD 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

FSA

Zusammenfassung

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and drive sales, service, and store operations. You will assume shift management in the absence of leadership and help maintain a welcoming, organized store environment.

The role emphasizes strong communication, multi-language capability, and automotive product knowledge to assist both retail and professional customers. Bilingual candidates are encouraged to apply and advance within a growth‑oriented retail

Qualifikationen

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Aufgaben

• Lead store team members in providing excellent customer service to retail and professional customers.
• Oversee customer service levels in the showroom and ensure program execution.
• Answer calls per company policy.
• Process buy online/ship to store orders and transfers; notify customers on shipment arrivals.

Kenntnisse

Strong communication

RSS Certification

Retail sales experience

Automotive knowledge

ASE Certification

Bilingual (Spanish)

Jobbeschreibung

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and drive sales, service, and store operations. You will assume shift management in the absence of leadership and help maintain a welcoming, organized store environment.

The role emphasizes strong communication, multi-language capability, and automotive product knowledge to assist both retail and professional customers. Bilingual candidates are encouraged to apply and advance within a growth‑oriented retail