Bilingual Retail Service Lead - Customer & Ops Expert

O'Reilly Auto Parts; Platteville (CO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Stock purchase plan

401k contributions

Medical insurance

Tuition assistance

Job summary

O'Reilly Auto Parts seeks a Retail Service Specialist to support management in sales, customer service, and store operations. This role includes shift management and leading team members to provide excellent customer service.

We encourage bilingual candidates to apply, especially those fluent in Spanish. The position offers a competitive compensation package including medical benefits, 401k contributions, and educational assistance programs.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.

Responsibilities

• Lead store team members in customer service.
• Supervise customer service standards.
• Ensure efficient handling of special orders.

Skills

Communication skills

Retail sales experience

Automotive knowledge

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts seeks a Retail Service Specialist to support management in sales, customer service, and store operations. This role includes shift management and leading team members to provide excellent customer service.

We encourage bilingual candidates to apply, especially those fluent in Spanish. The position offers a competitive compensation package including medical benefits, 401k contributions, and educational assistance programs.