Bilingual Retail Service & Operations Lead

O'Reilly Auto Parts; Scottsville (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers. You will lead the store team and ensure excellent customer service while managing store operations and shift responsibilities.

Bilingual candidates are encouraged to apply. The position offers a competitive total compensation package including 401k contributions, medical benefits, and opportunities for career growth.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing customer service.
• Supervise customer service levels in retail showroom.
• Ensure timely processing of online orders.
• Handle customer returns and exchanges efficiently.
• Perform all store opening and closing duties.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

ASE Certification

Bilingual (Spanish)

Tools

Electronic purchase order ledger

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers. You will lead the store team and ensure excellent customer service while managing store operations and shift responsibilities.

Bilingual candidates are encouraged to apply. The position offers a competitive total compensation package including 401k contributions, medical benefits, and opportunities for career growth.