Bilingual Retail Service Lead — Customer Experience

O'Reilly Automotive; Virginia (MN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Automotive is looking for a Retail Service Specialist in Virginia to support sales, customer service, store appearance, and operations. The role includes shift management in the absence of managers and requires strong communication skills.

Here, employees can expect competitive wages, paid time off, medical, dental, and vision insurance, as well as various career growth opportunities. Bilingual candidates are encouraged to apply, as fluency in multiple languages, especially Spanish, is

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Retail sales experience preferred, especially in auto parts.
• Knowledge of automotive systems and repair.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure special orders and outside purchases are handled efficiently.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Multiple languages

Retail sales experience

Automotive systems knowledge

Education

RSS Certification

ASE Certification

Job description

O'Reilly Automotive is looking for a Retail Service Specialist in Virginia to support sales, customer service, store appearance, and operations. The role includes shift management in the absence of managers and requires strong communication skills.

Here, employees can expect competitive wages, paid time off, medical, dental, and vision insurance, as well as various career growth opportunities. Bilingual candidates are encouraged to apply, as fluency in multiple languages, especially Spanish, is