Bilingual Retail Service Lead (Auto Parts)

O'Reilly Auto Parts; Garner (NC); Vor Ort; USD 19.000 - 26.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with employer contributions Start

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Zusammenfassung

O'Reilly Auto Parts in Garner, NC is hiring a Retail Service Specialist to support store leadership in sales, customer service, and operations, including shift management in their absence.

The role emphasizes teamwork, timely processing of online orders, returns, and inventory control, with a focus on courteous service to both retail and professional customers.

Proficiency in communication and willingness to obtain RSS certification, plus optional ASE or Spanish language skills, are valued.

Qualifikationen

• Strong communication skills.
• Ability to obtain RSS Certification.
• Fluency in multiple languages (Spanish is highly desired).

Aufgaben

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom and ensure team execution of service programs.
• Answer telephones according to company policy.
• Process buy online/ship to store, hub and store-to-store transfers, and DC add orders promptly and alert customers on shipment arrivals.

Kenntnisse

Strong communication skills

Bilingual (Spanish a plus)

Shift management

Tools

RSS Certification

Jobbeschreibung

O'Reilly Auto Parts in Garner, NC is hiring a Retail Service Specialist to support store leadership in sales, customer service, and operations, including shift management in their absence.

The role emphasizes teamwork, timely processing of online orders, returns, and inventory control, with a focus on courteous service to both retail and professional customers.

Proficiency in communication and willingness to obtain RSS certification, plus optional ASE or Spanish language skills, are valued.