Bilingual Retail Service Lead – Auto Parts

O'Reilly Auto Parts; South Kingstown (RI); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with employer contributions

Medical, Dental, Vision Insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Descripción de la vacante

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and daily operations. This role may assume shift management responsibilities in the absence of management.

Bilingual candidates are encouraged to apply; ASE/RSS certifications and automotive knowledge are a plus. The position emphasizes teamwork, strong communication, and delivering excellent customer experiences within a dynamic retail

Formación

• Strong communication skills.
• Ability to obtain RSS Certification.
• Fluency in multiple languages is highly desired (Spanish encouraged).

Responsabilidades

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Oversee customer service levels in the showroom and ensure execution of service programs.
• Manage store operations including opening/closing, money handling, and security procedures.
• Ensure all orders and transfers are processed promptly and communicated to customers.
• Assist with scheduling, training, and ensuring adherence to company policies.

Conocimientos

Strong communication

RSS Certification

Multilingual

Descripción del empleo

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and daily operations. This role may assume shift management responsibilities in the absence of management.

Bilingual candidates are encouraged to apply; ASE/RSS certifications and automotive knowledge are a plus. The position emphasizes teamwork, strong communication, and delivering excellent customer experiences within a dynamic retail