Bilingual Retail Service Lead - Auto Parts

O'Reilly Automotive Stores; Eagan (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Automotive Stores in Eagan, MN is hiring a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, and store operations. The role includes shift management in the absence of supervisors.

Proficiency in communication is essential, and bilingual abilities are encouraged. Competitive compensation and a comprehensive benefits package are offered to eligible employees.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom, ensuring programs and standards are followed.
• Ensure store operations like transfers, special orders, and returns are processed promptly and correctly.
• Perform opening/closing duties, secure money and deposits, and supervise adherence to schedules.

Skills

Strong communication skills

RSS Certification

Education

RSS Certification

ASE Certification

Job description

O'Reilly Automotive Stores in Eagan, MN is hiring a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, and store operations. The role includes shift management in the absence of supervisors.

Proficiency in communication is essential, and bilingual abilities are encouraged. Competitive compensation and a comprehensive benefits package are offered to eligible employees.