Auto Parts Retail Service Lead – Shift

O'Reilly Auto Parts; Crystal (MN); Vor Ort; USD 16.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid time off

Stock plan

401k

Health insurance

Wellbeing programs

Tuition assistance

Career growth

Zusammenfassung

O'Reilly Auto Parts in Minnesota is hiring a Retail Service Specialist to support store leadership in sales, customer service, appearance, and operations. The role may assume shift management in the absence of store leadership.

Candidates should have strong communication skills; bilingual candidates encouraged. The position offers hourly pay between $11.41 and $20.30, plus potential premiums and benefits as described in the total compensation package.

Qualifikationen

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.
• Fluency in multiple languages (Spanish highly desired).

Aufgaben

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and ensure adherence to service programs.
• Answer telephone per policy and process orders and transfers efficiently.
• Ensure proper invoicing and handling of returns, exchanges, and payments.
• Perform opening/closing duties, secure money and deposits, and monitor store security.
• Other duties as assigned.

Kenntnisse

Strong communication skills

RSS Certification

Retail sales experience

Automotive systems knowledge

ASE Certification

Spanish language

Jobbeschreibung

O'Reilly Auto Parts in Minnesota is hiring a Retail Service Specialist to support store leadership in sales, customer service, appearance, and operations. The role may assume shift management in the absence of store leadership.

Candidates should have strong communication skills; bilingual candidates encouraged. The position offers hourly pay between $11.41 and $20.30, plus potential premiums and benefits as described in the total compensation package.