Auto Parts Retail Service Lead - Bilingual

O'Reilly Auto Parts; Orono (MN); Presencial; USD 16.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Descripción de la vacante

O’Reilly Auto Parts in Minnesota (Orono) is seeking a Retail Service Specialist to support store leadership in sales, service, and operations. The role includes shift management in the absence of store leadership, ensuring strong customer experiences and efficient store routines.

Qualified candidates bring strong communication, are bilingual if possible, and may pursue RSS Certification. The position offers competitive pay with opportunity for premiums and performance-based pay.

Formación

• Strong communication skills required.
• Ability to obtain RSS Certification.
• Retail sales experience in auto parts is a plus.
• ASE Certification or automotive knowledge is a plus.
• Fluency in multiple languages (Spanish highly desired) is a plus.

Responsabilidades

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom floor and ensure timely processing of orders and transfers.
• Ensure phone calls are answered per policy and shopping processes are followed.
• Perform opening/closing duties and ensure security and money handling procedures are followed.
• Other duties as assigned.

Conocimientos

Strong communication skills

Bilingual

Educación

RSS Certification

Descripción del empleo

O’Reilly Auto Parts in Minnesota (Orono) is seeking a Retail Service Specialist to support store leadership in sales, service, and operations. The role includes shift management in the absence of store leadership, ensuring strong customer experiences and efficient store routines.

Qualified candidates bring strong communication, are bilingual if possible, and may pursue RSS Certification. The position offers competitive pay with opportunity for premiums and performance-based pay.