Bilingual Parts Specialist — Automotive Service & Sales

O'Reilly Auto Parts; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k start day one

Medical/Dental/Vision insurance

Tuition assistance

Career growth

Wellbeing programs

Job summary

O’Reilly Auto Parts in Sioux Falls, SD is seeking a Parts Specialist to provide high level service to retail and installer customers and to support store management with daily tasks, with emphasis on accuracy and friendliness.

Responsibilities include greeting customers, assisting in merchandise selection, processing cash and card transactions, handling exchanges and returns, answering store calls, and assisting with stock, planogram updates and basic in-store services.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist in merchandise selection.
• Assist managers and installer service specialists as needed.
• Process cash, checks, and credit card transactions and maintain the cash drawer.
• Answer store phone calls, look up parts and quote prices, and offer related items.
• Handle exchanges and returns per company policies.
• Address and resolve customer complaints.
• Assist with stock updates, planograms, and daily operations.

Skills

Alphanumeric matching

Customer service

Multitasking

Automotive parts knowledge

Spanish language

Education

ASE certification

Job description

O’Reilly Auto Parts in Sioux Falls, SD is seeking a Parts Specialist to provide high level service to retail and installer customers and to support store management with daily tasks, with emphasis on accuracy and friendliness.

Responsibilities include greeting customers, assisting in merchandise selection, processing cash and card transactions, handling exchanges and returns, answering store calls, and assisting with stock, planogram updates and basic in-store services.