Bilingual Retail Customer Specialist (English/Spanish)

Sherwin-Williams Co.; Houston (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Sherwin-Williams Store #1701 in Houston is seeking a Customer Service Specialist to assist customers, process sales, and maintain product knowledge. You will interact with both wholesale and retail clients, tint and mix paints when needed, stock shelves, and help ensure accurate transactions and a high standard of store presentation.

The role requires fluency in English and Spanish, a valid driver's license, and the ability to lift up to 50 pounds.

Qualifications

• Minimum requirements include being 18+, legal work authorization in the U.S., ability to read/write/speak English and Spanish.
• Valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willingness to work evenings and weekends; meet store sales goals.

Responsibilities

• Provide excellent customer service to wholesale and retail customers.
• Assist in-person and over the phone to determine needs and present products and services.
• Process sales transactions accurately per policies.
• Maintain product knowledge and store displays.
• Stock shelves, pull products, tint and mix as needed.
• Support deliveries and loading/unloading as required.
• Adhere to inventory procedures and safety guidelines.
• Aim to exceed monthly, quarterly, and yearly sales targets.
• Build trust with customers and ensure satisfaction.

Skills

Customer service

Sales skills

Bilingual (English/Spanish)

Cash handling

Delivery coordination

Education

High School diploma or GED

Job description

Sherwin-Williams Store #1701 in Houston is seeking a Customer Service Specialist to assist customers, process sales, and maintain product knowledge. You will interact with both wholesale and retail clients, tint and mix paints when needed, stock shelves, and help ensure accurate transactions and a high standard of store presentation.

The role requires fluency in English and Spanish, a valid driver's license, and the ability to lift up to 50 pounds.