Bilingual Customer Service & Sales Specialist

Sherwin-Williams; Tampa (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. The role involves handling transactions, maintaining displays, and supporting delivery tasks to meet store sales goals.

The position requires English and Spanish communication, physical ability to lift up to 70 lbs, and flexibility to work evenings and weekends. Training and benefits are provided by the employer.

Qualifications

• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends as required.
• Prior experience in retail or customer service is preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

English language proficiency

Spanish language proficiency

Physical strength

Customer service

Education

High School diploma or GED

Tools

Driver's License

Job description

Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. The role involves handling transactions, maintaining displays, and supporting delivery tasks to meet store sales goals.

The position requires English and Spanish communication, physical ability to lift up to 70 lbs, and flexibility to work evenings and weekends. Training and benefits are provided by the employer.