Bilingual Retail Customer Service Specialist (Spanish)

Sherwin-Williams; Rapid City (SD); On-site; USD 21,000 - 30,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #721467 in Rapid City, SD. The role focuses on helping wholesale and retail customers, identifying needs, and recommending suitable Sherwin-Williams products to ensure high satisfaction and strong sales performance.

The position is full-time with starting pay of $18.50 per hour, and involves interactions with customers, cash handling, and safeguarding store assets.

Qualifications

• Assist customers to determine needs and answer questions about Sherwin-Williams products.
• Provide excellent customer service and support retail and wholesale customers.

Responsibilities

• Greet customers, assess needs, and recommend products.
• Resolve customer concerns promptly to achieve satisfaction and sales goals.
• Handle payments and operate store equipment in a professional manner.

Job description

Job Description

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job Description

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
The individual selected for this role will be expected to work at Store #721467, located at: 1625 Lando Lane, Suite 3, Rapid City, SD 57701.
This is a Full-time position and the starting pay is $18.50 an hour.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to