Bilingual Retail Customer Service Pro

Socket.dev; Rapid City (SD); On-site; USD 46,838,000 - 57,859,000; Full time

Job summary

Sherwin-Williams is hiring a Full-time Customer Service Specialist at Store #721467 in Rapid City, SD. Start: $18.50/hour. You will assist customers, answer product questions, and provide recommended solutions while maintaining store standards and meeting sales goals.

Role includes handling cash, deliveries, stocking, and inventory practices; bilingual English/Spanish communication is required. A review of criminal history may be conducted as part of employment screening.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer service

Sales

Cash handling

Bilingual English/Spanish

Education

High School diploma

Job description

Sherwin-Williams is hiring a Full-time Customer Service Specialist at Store #721467 in Rapid City, SD. Start: $18.50/hour. You will assist customers, answer product questions, and provide recommended solutions while maintaining store standards and meeting sales goals.

Role includes handling cash, deliveries, stocking, and inventory practices; bilingual English/Spanish communication is required. A review of criminal history may be conducted as part of employment screening.