Customer Service Specialist

Sherwin--william; Minot (ND); On-site; USD 19,000 - 28,000; Part time

Job summary

Sherwin-Williams is seeking a part-time Customer Service Specialist for Store #703380 in Minot, ND. You will work with wholesale and retail customers to determine needs, answer questions about our products, and recommend the right solutions.

This role emphasizes customer satisfaction, resolving concerns promptly, staying current with product features, and helping the store meet its sales goals; starting pay is $17.02 per hour.

Responsibilities

• Assist customers to determine their needs and answer questions about Sherwin-Williams products.
• Recommend the right product solutions and guide purchases.
• Resolve customer concerns promptly to ensure maximum satisfaction.
• Maintain high product quality and store visual standards.
• Support the store in achieving its sales goals.

Job description

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #703380, located at: 508B 20th Ave, Minot, ND 58701.

This is a PART-TIME position with the starting pay of $17.02 an hour.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.