Remote Bilingual Call Center Agent

AnswerNet; United States; Remote; USD 19,000 - 25,000; Full time

Job summary

AnswerNet is seeking remote customer-oriented service representatives to provide high-level support to clients daily. You will take inbound calls, work with programs, document interactions, and use client tools while upholding company policies.

Candidates should have at least one year of call center experience, a clear and friendly voice, and strong communication, listening, and attendance skills. Bilingual Spanish/English required; must have Windows PC, reliable internet, headset, and a quiet

Qualifications

• At least one year of actual call center experience is required for remote candidates.
• Clear, professional, and friendly voice with strong communication.
• Bilingual Spanish/English required where applicable.

Responsibilities

• Typing
• Data capture and entry
• Customer service
• Maintaining a working knowledge of campaign products, services, and promotions

Skills

Call center experience

Active listening

Communication skills

Bilingual Spanish/English

Education

High School diploma or GED

Tools

Automatic dialer

Call scripting

Job description

AnswerNet is seeking remote customer-oriented service representatives to provide high-level support to clients daily. You will take inbound calls, work with programs, document interactions, and use client tools while upholding company policies.

Candidates should have at least one year of call center experience, a clear and friendly voice, and strong communication, listening, and attendance skills. Bilingual Spanish/English required; must have Windows PC, reliable internet, headset, and a quiet