Bilingual Relationship Banker – Mandarin/Cantonese

ALPFA Baltimore Chapter; San Francisco (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in San Francisco is seeking a Relationship Banker to engage clients in the lobby, educating them on mobile and online banking while accurately processing cash transactions. The role emphasizes deep conversations to uncover financial goals and connecting clients to suitable solutions.

The position requires bilingual Cantonese or Mandarin, strong relationship skills, and the flexibility to work weekends or extended hours to serve the market. Training will occur in-office.

Qualifications

• Experience in financial services and knowledge of products and solutions.
• One year of successful sales experience in a salary plus incentive environment.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate's Degree.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service banking.
• Process cash transactions accurately and efficiently.
• Have in-depth conversations to understand financial goals and connect to solutions.
• Build relationships to meet clients' financial needs.
• Follow policies and comply with applicable laws and regulations.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

HS Diploma

Bachelor's Degree in Business

Job description

Bank of America in San Francisco is seeking a Relationship Banker to engage clients in the lobby, educating them on mobile and online banking while accurately processing cash transactions. The role emphasizes deep conversations to uncover financial goals and connecting clients to suitable solutions.

The position requires bilingual Cantonese or Mandarin, strong relationship skills, and the flexibility to work weekends or extended hours to serve the market. Training will occur in-office.