Bilingual Relationship Banker (Spanish)

Bank of America; La Puente (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

Bank of America is seeking a client-facing ambassador to assist customers in the lobby with self-service resources and cash transactions. You will engage deeply with clients to understand goals, educate on digital channels, and connect them to suitable financial solutions.

The role emphasizes delivering an excellent client experience, handling cash, and building relationships with customers while adhering to bank policies. Bilingual Spanish required; availability on weekends may be needed.

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish required.
• One year of sales experience in a salary plus incentive environment preferred.
• Six months of cash handling experience preferred.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Dri ves the client experience.
• Manages cash responsibilities

Skills

Cash handling

Customer service

Sales experience

Bilingual Spanish

Communication

Time management

Education

High School Diploma / GED

Job description

Bank of America is seeking a client-facing ambassador to assist customers in the lobby with self-service resources and cash transactions. You will engage deeply with clients to understand goals, educate on digital channels, and connect them to suitable financial solutions.

The role emphasizes delivering an excellent client experience, handling cash, and building relationships with customers while adhering to bank policies. Bilingual Spanish required; availability on weekends may be needed.