Bilingual Refugee Services Case Aide

Bethany; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

403(b) retirement plan

Generous time off (paid holidays, PTO,

Education reimbursement

Wellness program

Training & career growth

Job summary

Bethany Christian Services is seeking a Case Aide in Nashville to support refugee and immigrant families with reunification and youth care. You will transport clients for appointments, document behaviors, and assist with intake/discharge logistics while maintaining trauma-informed practices.

The role requires a high school diploma, bilingual English/Spanish proficiency, and a commitment to compassionate client service.

Qualifications

• High School Diploma or equivalent.
• Bilingual: English and Spanish.
• Familiarity with trauma-informed care; willing to be trained in Sanctuary Model.
• Excellent organizational and communication skills.
• Strong customer service orientation.
• Must be 21+ with valid U.S. driver’s license and 3 years driving experience.
• Ability to pass background checks and immunization requirements.
• Must provide language interpretation as needed.

Responsibilities

• Provide transportation to clients for medical appointments, legal appointments, hearings, and other social agencies.
• Report the behaviors of children during transportation to foster parents and the treatment team.
• Assist intake and discharge transportation, including travel from state-to-state for reunification with a sponsor.
• Assist the medical team with administrative tasks.
• Provide language interpretation for appointments out in the community, when needed.
• Provide supervision of youth in the classroom, when needed.
• Maintain professional boundaries are established and maintained at all times on the job and especially when supervising youth.
• Ensure trauma-informed environment training and compliance.
• May participate in Bethany sponsored events.
• Complete other duties as assigned.

Skills

Bilingual English/Spanish

Trauma-informed care

Organizational skills

Excellent communication

Customer service

Driver's license

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Bethany Christian Services is seeking a Case Aide in Nashville to support refugee and immigrant families with reunification and youth care. You will transport clients for appointments, document behaviors, and assist with intake/discharge logistics while maintaining trauma-informed practices.

The role requires a high school diploma, bilingual English/Spanish proficiency, and a commitment to compassionate client service.