Case Aide: Transportation & Client Support

Bethany Christian Services; Grand Rapids (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive health insurance (med/d+

403(b) retirement plan with employer 4

Generous time off (11 paid holidays,/P

Job summary

Bethany Christian Services is seeking a dedicated Case Aide to support families and clients across states. The role focuses on providing transportation for medical appointments, assisting with scheduling, and documenting interactions for the case manager.

Successful candidates will demonstrate strong organizational and communication skills, compassionate customer service, and the ability to work independently with attention to detail in a faith-based mission-driven environment.

Qualifications

• High School Diploma or equivalent required.
• Demonstrated organizational skills and the ability to communicate effectively.
• Must provide excellent and compassionate customer service and work independently with attention to detail.

Responsibilities

• Provide transportation to clients including medical appointments, foster homes, and other social agencies.
• Assist with scheduling medical and dental appointments for clients.
• Draft and maintain notes related to interactions and areas of concern, and share notes with the assigned case manager.
• Monitor home visits with clients and complete paperwork and calls for the case manager as requested.
• Schedule and prioritize work duties in partnership with supervisor and team members.
• Report transportation problems and participate in trainings and meetings as assigned.

Skills

Organizational skills

Verbal communication

Written communication

Customer service

Attention to detail

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Bethany Christian Services is seeking a dedicated Case Aide to support families and clients across states. The role focuses on providing transportation for medical appointments, assisting with scheduling, and documenting interactions for the case manager.

Successful candidates will demonstrate strong organizational and communication skills, compassionate customer service, and the ability to work independently with attention to detail in a faith-based mission-driven environment.