Bilingual Receptionist

gobravvo; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Flexible work hours

Opportunities to gain experience in保险

Job summary

Gobravvo, a leading insurance agency in Florida, seeks a helpful Bilingual Receptionist to greet clients, manage calls, and support the team with accurate administrative tasks. Fluency in English and Spanish plus strong organization are essential to deliver outstanding customer service in a fast-paced environment.

You will be the first point of contact, schedule appointments, maintain files, and assist with billing and communications while pursuing growth opportunities within the insurance field.

Qualifications

• Fluency in English and Spanish (written and spoken).
• Experience in customer service or administrative support preferred.
• Strong communication and active listening skills.
• Willingness to obtain a Property and Casualty insurance license.
• Reliable transportation and clean background check.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer and manage incoming and outgoing calls from clients.
• Greet clients and visitors, directing them to the appropriate team members.
• Schedule appointments and maintain office calendars.
• File paperwork, process mail and billing, and distribute brochures as needed.
• Update policyholders' contact information accurately.
• Print, fax, or send proof of insurance documents to clients.
• Perform data entry and create spreadsheets and presentations as required.
• Maintain organized files and records for efficient office workflow.
• Provide high-quality customer service and address client inquiries professionally.
• Assist with other office tasks and special projects as directed by management.

Skills

Bilingual English/Spanish

Customer service

Administrative support

Microsoft Office

Communication

Tools

Microsoft Office Suite

Job description

The opportunity to join a leading insurance agency as a Bilingual Receptionist offers a dynamic and supportive work environment where your language skills can truly make a difference. As a Bilingual Receptionist, you will play a vital role in ensuring smooth daily operations, supporting both team members and clients with professionalism and care. This full-time position is ideal for individuals who are fluent in both English and Spanish, possess excellent organizational abilities, and have a customer-focused attitude. In this role, you will be the first point of contact for clients, providing exceptional service and representing the company's values in every interaction. Working as a Bilingual Receptionist means engaging with a diverse clientele, handling a wide variety of administrative tasks, and contributing to the overall success of the agency.

As a Bilingual Receptionist, your day will be filled with meaningful interactions and tasks that ensure the efficient operation of the office. You will manage incoming calls, direct visitors, and provide essential administrative support to the entire team. The position requires strong communication skills, both written and verbal, and a keen attention to detail. You will also have the opportunity to learn more about the insurance industry and develop valuable skills that can support your career growth. The agency prioritizes candidates who are dependable, motivated, and eager to provide outstanding customer service. If you are looking for a position that values your bilingual abilities and offers room for advancement, this is the perfect opportunity for you.

Located in a vibrant area, this agency is committed to serving its community with integrity and professionalism. The team environment encourages collaboration and continuous learning. As a Bilingual Receptionist, you will be supported in your pursuit of obtaining a Property and Casualty insurance license, which will enhance your professional qualifications and open doors to further career advancement within the office. The agency recognizes the value of its employees and offers competitive hourly pay, flexible hours, and the chance to gain valuable industry experience.

Bilingual Receptionist - Summary

• Serve as the initial point of contact for clients and visitors, providing a welcoming and professional atmosphere
• Utilize bilingual fluency in English and Spanish to communicate effectively with a diverse clientele
• Support administrative functions to ensure smooth office operations
• Opportunity to grow within the agency and gain valuable experience in the insurance industry

Duties & Responsibilities

• Answer and manage incoming and outgoing phone calls from clients and potential customers
• Greet clients and visitors, directing them to the appropriate team members
• Schedule appointments and maintain office calendars
• File paperwork, process mail and billing, and distribute brochures as needed
• Update policyholders' contact information accurately
• Print, fax, or send proof of insurance documents to clients
• Perform data entry, word processing, and create spreadsheets and presentations as required
• Maintain organized files and records for efficient office workflow
• Provide high-quality customer service and address client inquiries professionally
• Assist with other office tasks and special projects as directed by management

Salary & Benefits

• Competitive hourly pay
• Flexible work hours
• Opportunities to gain valuable experience in the insurance field
• Potential for growth and advancement within the agency

Qualifications & Requirements

• Fluency in both English and Spanish (spoken and written)
• Previous experience in a customer service or administrative support role is preferred
• Strong communication skills, including written, verbal, and active listening abilities
• Willingness to obtain a Property and Casualty insurance license
• Reliable transportation to and from work
• Must have a clean criminal background (background check will be performed)
• Proficiency in office software and technology such as Microsoft Office Suite
• Strong organizational skills and attention to detail
• Ability to multitask, prioritize, and work effectively in a fast-paced environment

Ideal Candidate Snapshot

• Dependable and punctual, with a proven record of excellent customer service
• Motivated to learn and grow professionally within the insurance industry
• Friendly, approachable, and able to interact comfortably with clients from various backgrounds
• Proactive problem-solver who can manage multiple tasks efficiently
• Positive attitude and willingness to contribute to a team-oriented environment

Other Relevant Information

• The agency is committed to equal employment opportunities and encourages applicants from all backgrounds to apply
• Supportive work environment with opportunities for ongoing training and development
• Convenient location in a welcoming community
• Applicants must be authorized to work in the United States