Bilingual QA Specialist (Spanish/English)

Maximus; Salem (OR); Remote; USD 22,000 - 31,000; Full time

Benefits offered by this job

Bonuses

Insurance

401K

Wellness program

Tuition reimbursement

Professional development

Job summary

Maximus is seeking a Bilingual QA Coordinator to support quality, training, and operational activities within our program. You will assist with monitoring staff performance, reviewing work for accuracy, maintaining resource materials, and supporting training and quality assurance efforts.

You will collaborate with supervisors and team members to ensure policies are followed and performance goals are met, while delivering timely quality feedback and data-driven improvement recommendations.

Qualifications

• Bilingual proficiency in English and Spanish required.

Responsibilities

• Evaluate staff quality against project standards and performance metrics.

Skills

Bilingual English/Spanish

Quality assurance

Call center

Analytical thinking

Education

High School diploma

Tools

Cover VA

Job description

Maximus is seeking a Bilingual QA Coordinator to support quality, training, and operational activities within our program. You will assist with monitoring staff performance, reviewing work for accuracy, maintaining resource materials, and supporting training and quality assurance efforts.

You will collaborate with supervisors and team members to ensure policies are followed and performance goals are met, while delivering timely quality feedback and data-driven improvement recommendations.