Bilingual Property Management Virtual Assistant (EN/ES)

LauLau Offshore and Nearshore Staffing; United States; Remote; USD 40,000 - 65,000; Full time

Job summary

LauLau Offshore and Nearshore Staffing seeks a Bilingual Property Management Virtual Assistant (English/Spanish) to support day-to-day operations for a residential property management company. The role emphasizes strong communication, meticulous records, and the ability to manage inquiries, leases, maintenance, and rent collections within AppFolio.

The ideal candidate will handle tenant inquiries, coordinate maintenance requests, support leasing operations, and assist with rent collection while

Qualifications

• 2+ years property management or PMVA with US clients.
• Experience handling tenant inquiries and coordinating maintenance.
• Proficiency with property management software (AppFolio/Buildium/Yardi) and strong communication.

Responsibilities

• Monitor shared inboxes and organize messages.
• Manage calls and respond to voicemails for US lines.
• Coordinate tenant maintenance requests and document in AppFolio.
• Schedule property tours and update records in the PM system.
• Monitor rent collections and prepare delinquency reports.
• Maintain electronic resident and lease files with accuracy.

Skills

Spanish proficiency

Strong communication

Excellent organizational skills

Tools

AppFolio

Buildium

Yardi

Job description

LauLau Offshore and Nearshore Staffing seeks a Bilingual Property Management Virtual Assistant (English/Spanish) to support day-to-day operations for a residential property management company. The role emphasizes strong communication, meticulous records, and the ability to manage inquiries, leases, maintenance, and rent collections within AppFolio.

The ideal candidate will handle tenant inquiries, coordinate maintenance requests, support leasing operations, and assist with rent collection while