Bilingual Program Assistant - Admin & Community Outreach PTO

Centro de Información; Elgin (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Paid time off

Job summary

Centro de Información in Carpentersville and Hanover Park seeks a full‑time, in‑person Administrative Assistant to support immigrant services and program management. You will handle phones, scheduling, and client paperwork while maintaining accurate records.

The role requires bilingual Spanish/English communication, a high school diploma, and office experience. Proficiency in MS Office and Google Suite is expected, with opportunities to engage in community events.

Qualifications

• Bilingual Spanish/English (writing, reading, speaking) and bicultural.
• High school diploma required; some college preferred.
• One year of office/administrative experience preferred.
• Excellent organizational skills with ability to maintain confidential records.
• Ability to multitask and manage several tasks simultaneously.
• Proficient in Microsoft Office and Google Suite; willingness to learn other platforms.
• Driver's License required.

Responsibilities

• Arrive 15 minutes before opening to prepare office space.
• Answer phones, route calls, take messages, and share information with clients.
• Schedule appointments based on staff availability.
• Help clients complete forms and gather required documentation.
• Enter client data into agency databases.
• Distribute and collect client forms and maintain records.
• Coordinate with vendors and partners to support operations and inventory.
• Keep office space organized and welcoming.
• Perform other duties as assigned.

Skills

Bilingual Spanish/English

Organizational skills

Multitasking

Driver's License

Education

High school diploma

Some college preferred

Tools

Microsoft Office

Google Suite

Job description

Centro de Información in Carpentersville and Hanover Park seeks a full‑time, in‑person Administrative Assistant to support immigrant services and program management. You will handle phones, scheduling, and client paperwork while maintaining accurate records.

The role requires bilingual Spanish/English communication, a high school diploma, and office experience. Proficiency in MS Office and Google Suite is expected, with opportunities to engage in community events.