Bilingual Administrative Assistant (English/Spanish)

Multicultural Community Services Of The Pioneer Valley; Springfield (MA); On-site; USD 23,000 - 33,000; Full time

Job summary

Multicultural Community Services Of The Pioneer Valley in Springfield, MA is seeking an Administrative Assistant to provide receptionist, clerical, and administrative support in a fast-paced office. The role requires bilingual proficiency in English and Spanish and strong customer service skills.

The position offers 30 hours per week, typical hours Monday through Friday, and pay of $20.50 per hour. Responsibilities include answering calls, greeting visitors, data entry, filing, and using

Qualifications

• High School Diploma or equivalent.
• 2 to 3 years of general office experience.
• Bilingual proficiency in English and Spanish.
• Strong oral and written communication skills.
• Excellent telephone etiquette and interpersonal skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• Ability to work with individuals from diverse backgrounds.
• Pleasant, patient, and professional demeanor.

Responsibilities

• Answer and direct incoming telephone calls in a professional manner.
• Greet and assist visitors and clients.
• Provide general clerical and administrative support.
• Manage correspondence, filing, data entry, and document preparation.
• Maintain accurate records and office files.
• Assist staff with administrative tasks as needed.
• Utilize Microsoft Office applications, including Word, Excel, and Outlook.
• Support daily office operations and ensure efficient workflow.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Data entry

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Multicultural Community Services Of The Pioneer Valley in Springfield, MA is seeking an Administrative Assistant to provide receptionist, clerical, and administrative support in a fast-paced office. The role requires bilingual proficiency in English and Spanish and strong customer service skills.

The position offers 30 hours per week, typical hours Monday through Friday, and pay of $20.50 per hour. Responsibilities include answering calls, greeting visitors, data entry, filing, and using