Bilingual Administrative Assistant - School & SPED

United Community Center; Milwaukee (WI); On-site; USD 40,000 - 54,000; Full time

Job summary

United Community Center in Milwaukee, WI seeks a Bilingual Administrative Assistant to support the school office and Special Education/Pupil Services with English/Spanish communications. You will handle attendance, records, letters, and family outreach, and provide translation during meetings to ensure access for Spanish-speaking families.

The role requires meticulous organization, discretion with FERPA data, calendar management, and collaboration with CAO and school staff.

Qualifications

• Must be bilingual in English and Spanish with strong written and verbal skills.
• Minimum of 2 years of administrative or office support experience.
• Experience handling confidential information in educational settings.
• Familiar with FERPA and state reporting requirements.
• Proficient in Google Workspace and Microsoft Office Suite.
• Knowledge of student information systems (e.g., Skyward) is a plus.

Responsibilities

• Serve as first point of contact for families, students, and visitors with professionalism.
• Answer phones, respond to inquiries, and route messages appropriately.
• Manage attendance, student records, and general office correspondence.
• Prepare letters, memos, and notices in English and Spanish.
• Support Special Education and Pupil Services scheduling (IEPs, conferences).
• Translate and interpret during meetings to assist Spanish-speaking families.
• Coordinate calendar for the CAO and school teams; arrange meetings and travel.
• Assist with data collection and submission for state reporting and audits.
• Maintain confidentiality of student records and sensitive information.

Skills

Bilingual English/Spanish

Calendar management

Data management

Discretion with confidential data

Customer service mindset

Strong communication

Attention to detail

Education

High school diploma or equivalent

Associate degree preferred

Tools

Google Workspace

Microsoft Office

Skyward

Go IDEA

WISEdata

Excel

Google Sheets

Job description

United Community Center in Milwaukee, WI seeks a Bilingual Administrative Assistant to support the school office and Special Education/Pupil Services with English/Spanish communications. You will handle attendance, records, letters, and family outreach, and provide translation during meetings to ensure access for Spanish-speaking families.

The role requires meticulous organization, discretion with FERPA data, calendar management, and collaboration with CAO and school staff.