Bilingual Polish Associate Banker - Customer Experience

JPMorgan Chase & Co.; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an Associate Banker to welcome clients, deliver attentive service, and use Chase’s digital solutions to meet client needs. You will build trusted relationships and help clients achieve their financial goals through informed product guidance.

You will open accounts, assist with day-to-day transactions, and collaborate with the branch team to ensure a seamless client experience while adhering to policies and regulatory requirements.

Qualifications

• High school diploma or GED equivalent.
• Reading and speaking English and Polish.
• Client service experience or comparable experience.
• Ability to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools such as mobile apps and online banking.
• Build relationships through active listening, empathy, and product knowledge to help clients achieve financial goals.
• Perform branch operations and handle cash devices in alignment with bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Bilingual English/Polish

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New York seeks an Associate Banker to welcome clients, deliver attentive service, and use Chase’s digital solutions to meet client needs. You will build trusted relationships and help clients achieve their financial goals through informed product guidance.

You will open accounts, assist with day-to-day transactions, and collaborate with the branch team to ensure a seamless client experience while adhering to policies and regulatory requirements.