Bilingual Client-First Banker (Associate)

JPMorgan Chase & Co.; New York (NY); On-site; USD 25,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in Brooklyn, NY, to deliver exceptional client experiences in a branch setting.

You will greet clients, open accounts, explain banking options, and guide customers through digital tools like the Chase Mobile App and Chase.com. The role emphasizes building trusted client relationships, meeting regulatory requirements, and collaborating with teammates to achieve branch goals.

Qualifications

• High school diploma or GED required.
• Fluent in English; Cantonese language skills required.
• Client service experience or equivalent.
• Ability to build trusted relationships with clients.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings in compliance with policies.
• Assist clients with day-to-day banking using self-service options like Chase Mobile App and ATMs.
• Build relationships through attentive service, listening, and sharing product knowledge.
• Support branch operations and cash handling while following bank procedures.

Skills

Client service

Relationship building

Effective communication

Team collaboration

Learning quickly

Education

High School diploma or GED

Tools

Chase Mobile App

ATM/ cash vault operations

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in Brooklyn, NY, to deliver exceptional client experiences in a branch setting.

You will greet clients, open accounts, explain banking options, and guide customers through digital tools like the Chase Mobile App and Chase.com. The role emphasizes building trusted client relationships, meeting regulatory requirements, and collaborating with teammates to achieve branch goals.