Bilingual Associate Banker (Mandarin) – Client-First Banking

JPMorgan Chase; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker in New York to deliver hospitality-focused service, greet clients, and build trusted relationships. You’ll assist with account openings, educate on Chase digital tools, and collaborate with branch colleagues to help clients reach financial goals.

The role requires Mandarin fluency, strong communication, and a high school diploma. Expect a customer-centric environment with professional development and teamwork opportunities at Chase.

Qualifications

• High school diploma or GED required.
• Fluent reading and speaking Mandarin is required.
• Experience delivering attentive, friendly client service.
• Ability to build trusted client relationships and explain banking solutions.

Responsibilities

• Create a welcoming branch environment and greet clients as they enter.
• Provide account servicing, maintenance, and new account openings in line with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Listen actively to clients and collaborate with team to meet financial goals.
• Assist branch operations and cash handling while following bank policies.

Skills

Client service experience

Bilingual English/Mandarin

Excellent communication

Team collaboration

Empathy and listening

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker in New York to deliver hospitality-focused service, greet clients, and build trusted relationships. You’ll assist with account openings, educate on Chase digital tools, and collaborate with branch colleagues to help clients reach financial goals.

The role requires Mandarin fluency, strong communication, and a high school diploma. Expect a customer-centric environment with professional development and teamwork opportunities at Chase.