Bilingual Pediatric Patient Access Specialist

150 Shriners Hospitals for Children; South Gate (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Tuition assistance

Retirement matching

Job summary

Shriners Children’s in California is seeking a Patient Access Representative to support patients through scheduling, pre-registration and registration, and to provide information about access to external resources.

You will maintain compliance with hospital and regulatory agencies by obtaining consents, verifying insurance, entering patient data, and guiding families through check-in and billing processes, in a fast-paced healthcare environment.

Qualifications

• High School Diploma.
• Bilingual English/Spanish.
• 3+ years’ experience in patient access, scheduling, registration or customer service in a healthcare environment.

Responsibilities

• Answer incoming calls into the main operator line of the facility.
• Greets and directs patients/families presenting for appointments and treatment.
• Accurately enters and updates patient information into the computer system.
• Enters and updates patient's insurance information.
• Performs check-in of patients who arrive for scheduled appointments or admissions.
• Prepares and secures signatures on required treatment and billing authorization forms.
• Scans necessary documents into the EHR system.
• Verifies insurance coverage for all patients receiving services.

Skills

Bilingual English/Spanish

Customer service

Healthcare scheduling

Education

High School Diploma

Job description

Shriners Children’s in California is seeking a Patient Access Representative to support patients through scheduling, pre-registration and registration, and to provide information about access to external resources.

You will maintain compliance with hospital and regulatory agencies by obtaining consents, verifying insurance, entering patient data, and guiding families through check-in and billing processes, in a fast-paced healthcare environment.