Per Diem Patient Access Specialist – Bilingual

Shriners Children’s Hospital; Pasadena (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Shriners Children’s in Pasadena, CA is seeking a Patient Access Representative - Per Diem to be the first point of contact for patients and families. You will assist with scheduling, pre-registration, and registration, and provide information on access to resources, while ensuring compliance with hospital policies.

Ideal candidates will have a High School Diploma, be bilingual in English and Spanish, and bring 3+ years of experience in patient access, scheduling, registration or customer service

Qualifications

• High School Diploma.
• Bilingual English/Spanish.
• 3+ years’ experience in patient access, scheduling, registration or customer service in a healthcare environment.

Responsibilities

• Answer incoming calls into the main operator line.
• Greet and direct patients/families presenting for appointments and treatment.
• Accurately enter and update patient information into the computer system.
• Enter and update patient's insurance information.
• Perform check-in of patients who arrive for scheduled appointments or admissions.
• Prepare and secure signatures on required treatment and billing authorization forms.
• Scan necessary documents into the EHR system.
• Verify insurance coverage for all patients receiving services.

Skills

Bilingual English/Spanish

Customer service

Scheduling/Registration

Education

High School Diploma

Job description

Shriners Children’s in Pasadena, CA is seeking a Patient Access Representative - Per Diem to be the first point of contact for patients and families. You will assist with scheduling, pre-registration, and registration, and provide information on access to resources, while ensuring compliance with hospital policies.

Ideal candidates will have a High School Diploma, be bilingual in English and Spanish, and bring 3+ years of experience in patient access, scheduling, registration or customer service