Bilingual Patient Access & Scheduling Specialist

Shriners Children’s Hospital; Pasadena (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Shriners Children’s is hiring a Patient Access Representative for an on-site, full-time role in Pasadena, CA. The representative will greet patients, handle scheduling and registration, verify insurance, and collect necessary consents to support caregivers during life events.

Requirements include a High School Diploma, bilingual English/Spanish, and 3+ years in patient access or a similar healthcare customer service environment. Competitive hourly pay and benefits apply.

Qualifications

• High School Diploma required.
• Bilingual English/Spanish required.
• 3+ years in patient access, scheduling, registration or customer service in healthcare.

Responsibilities

• Answer incoming calls on the main operator line.
• Greet and direct patients and families for appointments and treatment.
• Enter and update patient information in the computer system.
• Enter and update patient insurance information accurately.

Skills

Bilingual (English/Spanish)

Education

High School Diploma

Job description

Shriners Children’s is hiring a Patient Access Representative for an on-site, full-time role in Pasadena, CA. The representative will greet patients, handle scheduling and registration, verify insurance, and collect necessary consents to support caregivers during life events.

Requirements include a High School Diploma, bilingual English/Spanish, and 3+ years in patient access or a similar healthcare customer service environment. Competitive hourly pay and benefits apply.