Bilingual Patient Services Specialist (Spanish/English)

Piedmont Health Services, Inc.; Burlington (NC); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

403(b) Plan

Paid Holidays

CME (Continuing Medical Education)

Job summary

Piedmont Health Services, Inc. in Burlington, NC, seeks a Patient Services Representative (Medical & Dental). You will check in patients, verify demographics and insurance, and ensure complete registration.

The role requires bilingual Spanish/English communication and accuracy in a fast-paced health center. You will schedule patient appointments, coordinate with Center Managers to correct denied claims, and maintain HIPAA compliance.

Qualifications

• High school diploma required; healthcare setting preferred.
• Bilingual Spanish/English required for daily interactions.
• Proficient with Dentrix and Athena software systems.
• Strong communication and organizational abilities.

Responsibilities

• Check in patients, collect data, verify insurance, and complete registration.
• Schedule patient appointments for medical and dental sites.
• Assist with HIPAA compliance and release of information.
• Coordinate with Center Manager to address denied claims.
• Provide excellent customer service to patients and families.

Skills

Bilingual Spanish/English

Excellent communication

Dentrix

Athena

Organization

Punctuality

Education

High school diploma

Tools

Dentrix

Athena

Job description

Piedmont Health Services, Inc. in Burlington, NC, seeks a Patient Services Representative (Medical & Dental). You will check in patients, verify demographics and insurance, and ensure complete registration.

The role requires bilingual Spanish/English communication and accuracy in a fast-paced health center. You will schedule patient appointments, coordinate with Center Managers to correct denied claims, and maintain HIPAA compliance.